Privacy policy

🔐 PRIVACY POLICY

Last updated: 04/02/2026

This Privacy Policy describes how Akila Beauty, MB collects, uses, and protects the personal data of users of the website.

1. DEFINITIONS

Personal Data: Any information that directly or indirectly identifies a natural person (name, surname, address, email, phone number, IP address, etc.).

Processing: Any operation performed on personal data (collection, recording, storage, modification, deletion, transmission).

Publisher: Akila Beauty, MB.

User: Any person using the website.

2. DATA CONTROLLER

The data controller is:

Akila Beauty, MB

Legal form: Mažoji bendrija

Address: Grūdų g. 33, LT-11302 Vilnius, Lithuania

Company code: 307498186

VAT number: LT100019345417

📧 Email : info@akilabeauty.com 

3. WHEN DATA IS COLLECTED

Personal data is collected when:

  • Placing an order
  • Creating or updating an account
  • Making a payment
  • Browsing the website
  • Submitting a contact request
  • Subscribing to the newsletter
  • Leaving reviews or comments

4. DATA COLLECTED 

4.1 Identity Data

Name, surname, address, title

4.2 Contact Data

Email address, phone number, postal address

4.3 Technical Data

IP address, browser type, cookies, logs

4.4 Financial Data

Billing information

(Bank details are never stored. Payments are processed via secure payment providers.)

4.5 Commercial Data

Purchase history, customer number

5. PURPOSE OF PROCESSING

Personal data is used for:

  • Order management and fulfillment
  • Delivery
  • Invoicing
  • Customer service
  • Handling returns
  • Website improvement
  • Fraud prevention
  • Marketing communications (with consent)

6. LEGAL BASIS

Data processing is based on:

  • Contract performance
  • Consent
  • Legal obligation
  • Legitimate interest

7. DATA RETENTION PERIOD 

Type of Data Retention Period 
 Customer data  5 years
Accounting data 10 years
Newsletter data Until unsubscribe
Cookies 13 months

 

8. DATA SECURITY

We implement technical and organizational measures to ensure the security of personal data against loss, unauthorized access, modification, or disclosure.

Connections are secured using SSL protocol.

Access to data is restricted to authorized personnel only.

Users are responsible for maintaining the confidentiality of their login credentials.

9. DATA TRANSFERS

Personal data is never sold.

It may only be shared with:

  • Maksekeskus AS for payment processing
  • Shipping carriers
  • Hosting providers
  • Authorized marketing service providers

Some service providers may be located outside the European Union.

In such cases, appropriate safeguards in compliance with the GDPR are applied.

10. USERS ’ RIGHTS 

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction
  • Right to object
  • Right to data portability
  • Right to withdraw consent

To exercise your rights:

📧 info@akilabeauty.com

A response will be provided within a maximum of 30 days.

11. COMPLAINTS 

If you believe your rights have not been respected, you may file a complaint with:

Valstybinė duomenų apsaugos inspekcija

(Lithuanian Data Protection Authority)

12. COOKIES 

When browsing the website, cookies may be placed on your device.

They allow:

  • Proper functioning of the website
  • Audience measurement
  • Service improvement
  • Marketing actions (with consent)
  • Types of Cookies
  • Necessary Cookies
  • Required for the technical functioning of the website
  • Statistical Cookies
  • Traffic analysis (e.g., Google Analytics)
  • Marketing Cookies
  • Targeted advertising
  • Social Media Cookies
  • Meta, TikTok, etc.

13. COOKIE MANAGEMENT

Upon your first visit, a banner allows you to:

  • Accept
  • Refuse
  • Customize your preferences

You may modify your preferences at any time.

14. POLICY UPDATES

This Privacy Policy may be updated at any time.

The version published on the website is the only applicable version.

15. CONTACT

For any questions:

📧 info@akilabeauty.com